Working with our supporters is really important to us - without them we wouldn't be able to deliver life changing support to homeless young people.
Here you can find some of the frequently asked questions we get from our supporters and some information about making a complaint if you feel something has gone wrong with an interaction with Centrepoint.
We've put together some responses to the questions we're asked most often. Here you can find out more about how young people become homeless, how they come to Centrepoint, and much more.
We don’t always get everything right and for those occasions we make a mistake we take this seriously and want to improve how we work immediately. Here you can find out more about how Centrepoint manages complaints.
It's important we are transparent and that you know how we use your data and how it is protected. Here you can find out everything about how it is managed.