Help when you're fleeing violence

If you are in immediate danger you should call 999.

Anyone fleeing violence has a right to approach any local council. You normally need a local connection with the council to get housing support, but not if your local area is dangerous for you.

If the threat of violence is serious and ongoing you should be able to get a place in a refuge. A refuge is a safe temporary place that supports and protects people fleeing violence.

To get a place in a refuge you need to call the National Domestic Violence Helpline on 0808 2000 247.

Men experiencing domestic violence can also call Men’s Advice Line on 0808 801 0327.

LGBT+ people experiencing domestic violence can call Galop on 0800 999 5428.

Emma, 19

A member of Emma’s family called the Centrepoint Helpline on her behalf. Emma was 19 and had faced domestic violence. Her local authority said they couldn’t help because the violence wasn’t recent enough, but, drifting between friends’ houses, she still had nowhere of her own. We were able to put her in touch with advice services that could challenge the local authority's decision and refer her to hostels that might offer accommodation despite their decision.

I'd like to talk to someone

Call the Centrepoint Helpline free on 0808 800 0661 (Monday to Friday, 9am to 5pm) or leave your details below and a Centrepoint Helpline Advisor will get back to you as soon as possible.

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ARE YOU HOMELESS, SOFA SURFING OR AT RISK?

Emma, 19

I'd like to talk to someone