Thank you

Thank you for contacting the Centrepoint Helpline

Thank you for getting in touch. We hope we're able to help and will get back to you as soon as we can.

Remember, if you are in immediate danger or need urgent healthcare support, call 999.

If you need to contact someone urgently for mental health issues or distress speak with Samaritans on 116 123, any time, day or night.

For housing issues you can also contact Shelter 0808 800 4444 (Monday to Friday, 8am–8pm and Saturday to Sunday, 9am–5pm).

If you would like other help please explore our information pages below while you wait for our team to get back to you.

Information pages

Young person leans against a tree with their arms crossed

I'm rough sleeping

Rough sleeping can be a scary last resort, but there is help out there. Here you can find what support is available for you to find somewhere more permanent to live.

Young person looking into a mirror cleaning their teeth

I'm sofa surfing

If you are sofa surfing and facing the risk of homelessness for any reason, you can find the advice and support you need with our comprehensive guide.

Young person sitting near a fence with a rucksack

I am at risk of homelessness

When you’re facing homelessness, it can feel scary and hard to know where to turn. But there are a number of organisations that can help you.

A young person outside holding a rucksack

I'm experiencing violence, abuse or threats

It is not okay if someone is being violent, abusive or threatening to you – even if that’s your partner or a family member. Read our information to find out about your housing and support options.

Picture of a young person outside leaning against a wall

I'm under 18

If you are 16 or 17 years old, you have rights and entitlements to help you if you're facing homelessness. Read our advice for more information.

Person stood with their arms crossed.

I'm pregnant and homeless

It can feel overwhelming to be pregnant – especially when you’re worried about having somewhere to live. You don’t have to go through it alone, get in touch with us and we can help.

Young person at bus stop with rucksack.

I'm not a UK citizen

If you are not a UK citizen, you still have rights and entitlements to help you if you're facing homelessness. Read our advice for more information.

Young person wearing a hoodie

I'm a care leaver

If you have recently left care, you should have rights and entitlements to help you if you're facing homelessness. Read our advice for more information.

Young person standing outside in front of a colourful graffitied wall

I'm being evicted

If you are being evicted, you still have rights and entitlements to help you if you're facing homelessness. Read our advice for more information.

Young person sitting outside on some steps with a rucksack

I know someone who needs help

Taking the time to support a young person could help them access services that could change their life. Find guidance on what you can do and be part of the solution.

Further support

Further help
Young person looking happy in their bedroom

Housing advice and services

To understand your housing options, how to get help from your council and our Independent Living programme

Young person speaking with Centrepoint staff

Financial and legal advice

We know that dealing with your finances and legal issues can feel daunting, which is why our team of experts is ready and waiting to help you sort things out.

Young person wearing an apron and preparing food

Training and careers advice

If you’re 16 to 25, and are facing homelessness, we have courses, programmes and friendly advisors ready and waiting to help you land a job.