Our Helpline is here to prevent young people from becoming homeless. It is a completely free service. We know that Monday is the busiest day for calls to the Helpline, so please keep trying if you aren’t able to get through immediately. We are busy, but we are here to help. Or you can use our email service below and we will get back to you as soon as possible.
We support homeless young people aged 16-25 in London, Bradford and Sunderland. We don’t provide accommodation across all London boroughs. To get a place in a Centrepoint hostel, the young person needs to be referred by their local council in an area where we have accommodation services. Local councils will offer different types of accommodation to young people who are homeless and we can’t guarantee they will get referred to Centrepoint.
You can use this tool to find out the details of the young person’s local council.
You can find out more about what happens when a young person visits the council here: Talking to the Council – what you need to know.
Call the Centrepoint Helpline free on 0808 800 0661 (Monday to Friday, 9am to 5pm) or leave your details below and a Centrepoint Helpline Advisor will get back to you as soon as possible.
