A girl sofa surfing who can access support from Centrepoint Helpline on 0808 800 0661.

The Centrepoint Helpline

Homeless or at risk? We're here for you. We offer advice to anyone in England aged 16-25.

Call us free on 0808 800 0661 (Monday-Friday, 9am-5pm).

We can also help people worried about a young person they know.

The Centrepoint Helpline team

Talk to us online

Our dedicated Helpline advisors are available to chat online Monday to Friday between 10am-4pm. If webchat is closed, please leave us a message and we'll get back to you as soon as we can. Please note we need your agreement to hold the personal data you provide. We'll hold your data securely for two years and delete it after this time.


You can also leave your details and one of our advisors will contact you by phone or email.

Get in touch

Don't be afraid to ask

Know your options before your options run out. Everyone deserves a safe and stable place to live, but it’s scary when you don’t know where to turn. We listen, we advise and we connect you to the right services.

Call us now

Facing homelessness during coronavirus?

We're here to help. If you're a young person who is homeless or at risk of being made homeless during this difficult time, please take a look at our FAQs for answers to some vital questions.

Read our FAQs

Read more

Everyone deserves a safe and stable place to live. The housing system can be confusing, but there is help out there and you don’t have to wait until you’re on the streets before you can get it. We've created these guides to help you find the right support.

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Learn more

Calls to the Centrepoint Helpline may be recorded for quality control. Centrepoint takes your privacy seriously. Here's how we collect, share and process your personal information when you contact our Helpline.

More about us