Please help us answer more calls to our Helpline. 

Every four minutes, a young person in the UK becomes homeless. With nowhere else to turn, thousands reach out to the Centrepoint Helpline for urgent support.

Last year, we answered over 16,000 calls - the highest number since the Helpline launched in 2017. Our expert team helps young people find a safe place to stay and access the vital services they need.

But we can’t do it without you. Your support ensures that when a young person calls in their darkest moment, there’s someone to answer.

Donate today

A young woman makes a phone call from the street.

Dana's story

Dana fled domestic violence and spent two years sofa surfing, battling severe health conditions like Crohn’s disease, anxiety and ADHD. When she reached out to her local authority for housing support, her situation was dismissed, worsening her mental health and leaving her feeling hopeless. She called the Centrepoint Helpline and we provided Dana with emotional support, an emergency food voucher, as well as interim accommodation.

"It felt like Centrepoint's Helpline really cared and wanted to make a difference. Having someone want to advocate for me made me want to advocate for myself." said Dana.

This winter, many more young people will need the Helpline's expert support. Please, donate to help someone like Dana today.

Donate today

SUPPORT THE LIFE-CHANGING HELPLINE TODAY

Our expert team of Helpline Advisors provide emotional support, practical advice, and most importantly, hope. We guide young people through terrifying and uncertain experiences, offering support that can change lives. Some of the support we offer includes:

  • Navigating the system: Housing and benefits can be complicated, so we explain available support in clear, simple terms.
  • Advocating for young people: With the young person's permission, we speak to local authorities and services to get them the help they need, faster.
  • Creating a plan: We make sure every young person knows their next steps and remind them that they can always call us back.

From the moment we answer the phone, we show young people that we’re in their corner. But we can’t be there without your support. 

Donate today