Centrepoint young people: If you're a Centrepoint young person, please refer to this notice.
Children: our services are aimed at young people aged 16-25, however our Helpline occasionally receives contacts from under 16 year olds. We ask the young person if an adult with parental responsibility can provide consent for us to hold/use the young person’s personal data but if this is not possible, we will make a professional judgement. If it can be justified to be in the public interest to share the personal data, we will lawfully share it to protect the child from significant harm and promote the welfare of the child.
Transfers of your personal information: At all times, we intend to store and process your personal information within the European Economic Area. Should this ever change, we would take steps to ensure your personal information is only transferred once adequate safeguarding is in place. This includes Model Clauses, other adequacy mechanisms or derogations approved by the EU Commission or under UK law.
Third party sites: Our website may have links to other websites we do not operate. You should read the privacy notices on those websites before you submit your personal information.
Changes to this notice: From time to time, we may revise this notice. Updated versions will be posted on the website. If we make any significant changes, we will draw attention to them.
If you have any questions about this notice, please contact:
Data Protection Officer
25 Camperdown Street
0845 466 3400
If you have a complaint about the way we process your information, we will aim to address these concerns. However, if you would like to, please direct your complaint directly to the Information Commissioner's Officer.