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Supporter promise

We couldn’t do what we do without you, our amazing supporters. We don't take your donation for granted, so this is our promise to you.

1. Your donation is your decision
We’re committed to making a difference to the lives of homeless young people. That’s why we encourage people to make a donation to Centrepoint if they’re able to. But we also recognise it’s your decision and you need to make it in your own time.

2. We'll always respect your privacy
Your donations are completely personal to you. We adhere to the EU’s General Data Protection Regulation and the Privacy and Electronic Communications Regulations (PECR). You can read our privacy policy here.

3. We'll never sell or swap your details
Any information you give us will be kept confidential. We’ll never pass on your details to a third party for marketing or fundraising purposes.

4. We’ll keep you updated
We want you to feel connected to the work your support is making possible. If you want to receive updates from us, we’ll regularly let you know about how you’re helping to change young people’s lives.

5. We’ll use your donation carefully
We make sure we’re as cost effective as possible, so your donation can have the greatest impact for homeless young people.

6. We’ll act quickly
If people acting on our behalf fail to meet our high standards, we’ll always take appropriate action.

7. We’ll check with you first
Before we call you, we will always ask you first to check you’re happy to speak to us.

8. We’ll respect your wishes
If you tell us you don’t want to hear from us again, or want to hear from us less, we will change the details on your record.

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Real stories

Here are some of the real stories of young people we've supported, and the fundraisers, volunteers and support workers that have made it possible.

Read real stories from our work