Details for Emergency Food Voucher Programme Volunteer
Location
Whitechapel
Time commitment
- Tuesdays and/or Wednesdays 10.00am - 3.00pm*
- This role can be done by one or more volunteers, therefore you are encouraged to apply even if you can’t commit to both days
*We expect demand to increase, as such the time commitment will be reviewed in three months
Role reference
LN184
About the role
Description
As part of the Advice, Information and Money (AIM) Service, you will play an integral part in supporting young people who are experiencing financial hardship. Through the scheme, young people can request a voucher to support with the cost of food and baby items. As the Emergency Food Voucher Programme volunteer, you will be helping the AIM Team to expand the delivery of this much needed support so that we can reach even more young people.
Your role will focus on assessing applications against set criteria, then distributing voucher codes on a duty basis, as well as establishing and maintaining records of the scheme.
Summary
- Assessing Emergency Food Voucher applications
- Distribution of Voucher Codes to Centrepoint keyworkers
- Establishing and maintaining records of distribution
- Ability to communicate confidently and clearly including, on some occasions, difficult decisions to Centrepoint keyworkers (although template e-mails will be provided)
- Ability to process applications in a timely manner, mindful of urgent nature of the request
Requirements
Volunteers should meet the following criteria:
Essential
- Excellent Maths and English skills to meet audit standards
- Ability to maintain objective decision making in challenging circumstances
- Excellent administration and record keeping skills
Desirable
- Understanding of the importance of teamwork; commitment to being part of a team
- Experience working with young people or disadvantaged groups is preferable
- Able to work unsupervised
- Accounting experience
What we need from you
Before starting the role we will require the following:
- Undergo Centrepoint Enhanced DBS process - we are unable to accept DBS certificates from other organisations
- Provide a minimum of three forms of ID to support your DBS application
- Provide the name and contact information of two people who can provide a reference for you
- Undergo Centrepoint core induction training.
You may also be required to undertake further role specific training courses throughout the duration of your volunteering role.
Support for volunteers
- Structured induction and training
- Ongoing support and supervision from the Volunteering Team/Team Supervisor
- Ongoing support and supervision from your supervisor
- Access to further training
- Travel and other reasonable expenses reimbursed
How to apply
If you are interested in applying for this position, please complete our application form.
If you are having trouble completing the application form, or have any questions about the role, please contact volunteer@centrepoint.org.
Application closing date
Friday 17 May 2024