Multi-lingual ASSIST volunteer (Camden)

Based in Camden this role would be supporting one of our new services. We have a number of young people in the service who experience difficulty communicating and accessing the support they need due to a language barrier. We are looking for volunteers who would be able to communicate in Oromo and/or Tigrinya. Regarding the duties of your role, these would be as follows: the ASSIST volunteer role will complement the work of keyworkers and support young people to Attend appointments and activities; Supervise shopping trips; develop Skills to become more Independent; provide day-to-day Support; and be someone to Talk to.

Tasks and responsibilities of an ASSIST volunteer:

  • Being a point of contact and a role model for young people
  • Managing appointments for young people, including issuing appropriate reminders to them
  • Chaperone the young people to appointments (i.e. doctors, counselling)
  • Complement the key work of staff to support young people to develop independent living skills, e.g. washing, cooking, managing budgets, healthy choices
  • Coaching young people with issues important to them and help with developing social skills through conversation
  • Administration duties related to young people and recording of actions/outcomes
  • Health and Safety – work with key workers to ensure risks are assessed
  • Assisting with young people consultation work (e.g. supporting residents meetings, and surveys)
  • Supporting young people to access internal and external activities
  • Work cooperatively with other staff and volunteers
  • Observe and adhere to Centrepoint policies relevant to the team and be familiar with emergency procedures in case of fire, serious accident or violence

Volunteers should meet the following criteria:

  • Ability to communicate confidently and clearly with young people, other volunteers and staff
  • Ability to remain calm when involved with challenging individuals and situations
  • Understanding of the issues – practical and emotional – facing young people
  • Understanding of mental health and resilience to cope with a range of individualized coping mechanisms and outbursts. 
  • Understanding of the importance of teamwork and a strong commitment to being part of a team
  • Ability to develop a rapport with young people
  • Reliability, punctuality, and commitment to routine
  • Able to use Microsoft Office
  • A commitment to demonstrating Centrepoint’s values

Support for volunteers 

Volunteers receive the following support throughout their volunteering:

  • Structured induction and training
  • Ongoing support and supervision from the volunteering team
  • Ongoing support and supervision from your supervisor
  • Access to further training
  • Travel and other reasonable expenses reimbursed

If this sounds like the opportunity for you, please complete the application form.

All applications are assessed against the criteria listed above. Successful applicants will be invited to an interview and all successful candidates will be subject to a reference and a DBS check and required to attend a training session.

For more information, please email

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