Move On Coach

As a Move On Coach, you will be a part of the Rent Deposit Guarantee Service, which supports Young People from across Bradford District to secure private rented accommodation.

The role of a Move On Coach is to support our Bradford Services, which covers areas around the District with various types of support services, including multi-complex needs, care leavers and various others. As a Move On Coach, you will support the work of our Rent Deposit Guarantee Service, which aims to secure Young People private rented accommodation. Part of your role will include supporting the administration of the Rent Deposit Guarantee Service and other related responsibilities.

Tasks and Responsibilities

• Coach young people during their settling in period into a tenancy within a designated area.
• Assisting to submit claims for Housing Benefit/Universal Credit housing element.
• Assisting with setting up utilities
• Provide guidance on how to read meters or where to buy credit for prepayment meters
• Providing information on nearest health centres/dentists/specialist health care, i.e. substance misuse teams, mental health teams
• Provide information on local amenities, transport, job centre, library etc.
• Assist with the completion of grant application forms
• Assist the team with access to properties for deliveries and maintenance visits
• Community liaison
• Be accountable and represent Centrepoint appropriately

Volunteers should meet the following criteria:

• Knowledge of a designated locality amenities and support services
• Good level of housekeeping skills
• Be flexible with time to be able to meet the needs of young people and the team
• Good levels of literacy and numeracy
• IT competent- able to use Microsoft Office effectively
• Access to a computer/laptop
• Ability to engage, motivate and inspire young people
• Ability to communicate confidently and clearly with young people, other volunteers, staff, and community members.
• Ability to remain calm when involved with challenging individuals and situations
• Understanding of the issues – practical and emotional – facing young people
• Understanding of the importance of teamwork and a strong commitment to being part of a team
• Be reliable and have a positive outlook.
• A commitment to demonstrating Centrepoint’s values

• Experience of working with homeless people and/or experience of homelessness.
• Experience of working with socially excluded young people.
• Knowledge of different benefit requirements.
• Understanding of GDPR and confidentiality of information

Support for volunteers

Volunteers receive the following support throughout their volunteering:
• Structured induction and training
• Ongoing support and supervision from the volunteering team
• Ongoing support and supervision from your supervisor
• Access to further training
• Travel and other reasonable expenses reimbursed

As this role is community based you will be provided with a Centrepoint mobile phone and access to remote login to Centrepoint systems appropriate to the role.


If you are interested in applying for this role, the next step is to complete our application form

Please fill out the application form and equal opportunities form and return to For more information please call 07557582204 and ask to speak to the Volunteering Officer.

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