Learning and Study Support Volunteer (ESOL) - (Hammersmith & Fulham)

Role reference: LN128

Deadline for applications: 24 October 2021

Time Commitment: Thursdays (2-3 hours)

As a Learning & Study Support Volunteer (ESOL), you will be supporting a group of young person with the development of English language skills. By answering questions, supporting with homework or providing guidance around English, you will be able to improve the young people’s understanding of English outside of their college studies. This role is based in our Hammersmith and Fulham services.

Role summary

  • Support young people with particular activities as required by their course – e.g. learning the alphabet, doing homework, English & maths sessions or revision tasks depending on the level of need
  • Support young people to learn and develop independent study skills
  • Providing literacy and numeracy support
  • Adhere to administrative requirements of the role
  • Attend supervision sessions and relevant additional training
  • Be accountable and represent Centrepoint appropriately

Role requirements


  • Good levels of literacy and numeracy
  • An understanding of approaches to learning English as a foreign language
  • An understanding of different learning styles and methods to support learning
  • IT competent- able to use Excel, Word and Outlook effectively
  • Ability to engage, motivate and inspire young people
  • Ability to communicate confidently and clearly with young people, other volunteers and staff
  • Ability to remain calm when involved with challenging individuals and situations
  • Understanding of the issues – practical and emotional – facing young people
  • Understanding of the importance of teamwork and a strong commitment to being part of a team
  • Be reliable in attendance to weekly sessions with the potential to increase sessions during half term
  • Have a positive outlook
  • A commitment to demonstrating Centrepoint’s values


  • An empathy with young people who have arrived in the UK as a refugee
  • Experience of working with homeless people and/or experience of homelessness
  • Experience of working with socially excluded young people
  • Knowledge of different qualification/course requirements

Support for volunteers

  • Structured induction and training
  • Ongoing support and supervision from the volunteering team
  • Ongoing support and supervision from your supervisor
  • Access to further training
  • Travel and other reasonable expenses reimbursed


If you are interested in applying for this position, please complete our application form. If you are having trouble completing the application form, or have any questions about the role, please contact

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