Community Ambassador

We’re looking for energetic volunteers to help us engage with individuals, community groups and local businesses who can help us break the cycle of youth homelessness in the North East. 

The Community Ambassador role is an opportunity to volunteer with the Regional Fundraising team based in Sunderland, assisting with a wide range of community and events-based activities. You could be engaging with potential supporters by providing short presentations to community groups encouraging support and raising awareness of youth homelessness, cheering on our participants in the Great North Run, or helping us promote and run our flagship fundraising event, Sleep Out North East. 

Volunteers do not necessarily need to be available on a fixed hourly basis, but would need to commit to spending around 4–8 hours monthly helping promote Centrepoint. Ambassadors can also be based in different areas of the region with occasional visits to Sunderland for training, resources and ongoing support.

What you will gain

  • Informative induction to the role and the organisation’s work
  • Fundraising experience and skills
  • Make a real difference to the lives of others by supporting this new initiative and raising awareness about homelessness and related issues in your local area
  • Be able to ensure young people know what to do should they, or someone they know, find themselves at risk of homelessness
  • You will build relationships with staff and young people supported by Centrepoint to give integrity to your ambassadorial activities

You will be helping Centrepoint’s Regional Fundraising Team to raise awareness and funds to support our work with homeless young people across the region. The team is responsible for generating all voluntary income through events, community, corporate and trust fundraising. No two days are the same for the team and we work hard to raise awareness and engage support through innovative and inspiring methods.

Core tasks and what you will achieve


  • To act as a link between Centrepoint and community groups/educational institutions 
  • Maintain up to date records relating to the ambassador role including completing the speaker request forms and feedback forms 
  • Carry out research on potential groups that might benefit from an ambassador presentation 
  • Develop and maintain relationships with the community group
  • Informative and structured induction to the role and organisation
  • Development of presentation and communication skills
  • Represent Centrepoint at different types of events

The skills and experience we are looking for

  • Ability to prioritise workload and to work on own initiative 
  • Methodical and a good eye for detail 
  • Strong research skills 
  • Good communication skills, in particular presentation skills 
  • Ability to use Microsoft PowerPoint

All Centrepoint volunteers are asked to: 

  • Comply with Centrepoint policies including health and safety, data protection and code of conduct at all times 
  • To maintain the privacy and confidentiality of all accessible information about members and the organisation 
  • Be positive, productive and have the passion to help end youth homelessness 

Support for volunteers

Volunteers receive the following support throughout their volunteering:

  • Structured induction and training tailored to the ambassador role
  • Ongoing support and supervision from the fundraising team and volunteering team
  • Ongoing support, personalised goals and supervision from your supervisor
  • Access to further training
  • Travel and other reasonable expenses reimbursed


If this sounds like the opportunity for you, please complete the application form

We assess all applications against the criteria listed above. Successful applicants will be invited to an interview. All successful candidates will be subject to references and a DBS check, and required to attend a training session.

For more information please email

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